Reminders on a ladder
Email a week, three days, 24 hours, 3 hours and 30 minutes before, and at the start. Texts the day before, 30 minutes before and at the start, to people who agreed.
For healthcare professionals · med spas · wellness clinics · primary care · telehealth · small businesses
The meeting platform care teams can sign a BAA with on day one.
Video visits, consults and team meetings, with booking pages that fill your calendar and reminders that keep it full. Every plan carries a Business Associate Agreement, every meeting is end-to-end encrypted, and you can run as many at once as your practice needs. $15 a month, everything included.
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Back again?
- A BAA in every plan
- Unlimited concurrent meetings
- End-to-end encrypted
- 6
- reminders before every meeting
- ∞
- meetings at the same time
- 0
- apps for patients to install
- 1
- plan, BAA included
What's inside
Everything between “book a time” and “see you next visit.”
One workspace for the booking, the reminders, the visit and the follow-up. Each piece below is live in the product today.
No-shows, handled
Mark one and they are invited to rebook. Every person's no-show rate, by email, phone or name.
A BAA in every plan
Accept the Business Associate Agreement online when you sign up. No sales call, no upgrade.
Unlimited concurrent meetings
Every provider in a room at the same time, on one plan.
12 live now
End-to-end encrypted
Audio and video encrypted from one browser to the other, with a key the relay never holds.
On every calendar, by itself
Each booking lands in Google, Outlook, Apple and Yahoo calendars from the invitation, or in one click.
Face ID into your workspace
Open your appointments with Face ID, Touch ID or your passcode.
How it works
From link to visit in three steps.
- 01
Share your link
Set your hours once. Your page shows only times you are truly free — Google, Outlook and iCloud are checked — in each visitor's own time zone.
- 02
They book and get reminded
A phone is asked of everyone; texts go only to those who agree. The confirmation, the calendar invite and six reminders go out on their own.
- 03
Meet, then follow up
One link, nothing to install, captions as people speak. Missed it? Mark a no-show and they are invited straight back.
One plan
Three tools, replaced.
Encrypted video visits
No time limit, no download, captions and summaries, unlimited at once.
Booking pages
Conflict-checked against your calendars; guests move themselves into open times.
Email and text reminders
Six by email, three by text, and no-shows invited back on their own.
Everything included
$15/month
7-day free trial · BAA in every plan · Guests never pay
Built for the way you see people
Telehealth providersVideo visits in any browser, booking pages that fill your schedule, and reminders that keep patients showing up — with a Business Associate Agreement in every plan.See how →MedspasLet clients book a consult from your page, join by video from their phone, and get reminded until they arrive — with a BAA for the health information your consults touch.See how →Wellness clinicsCoaching, nutrition, IV and hormone follow-ups by video, booked from your page and reminded automatically — under a Business Associate Agreement.See how →Weight-loss clinicsMonthly and weekly check-ins by video, booked and reminded automatically, with every patient's no-show rate one tap away.See how →Private practice doctorsOne plan for booking pages, reminders and secure video, with a Business Associate Agreement you accept online.See how →Primary careSame-day and follow-up video visits from a link, with reminders that go out on their own and a BAA in every plan.See how →Small businessesA booking page, reminders by email and text, and video meetings with no time limit — for consultants, coaches, studios and service businesses.See how →
Questions people ask
What is the best telehealth app for medical providers?
One that signs a BAA, encrypts the visit and keeps patients showing up. SmartMeet includes a Business Associate Agreement in every plan, end-to-end encrypted audio and video, booking pages and automatic reminders, for one monthly price.
Is a Business Associate Agreement included?
Yes, in every plan. You read and accept it when you sign up — no sales call and no upgrade.
How many meetings can run at once?
There is no cap on concurrent meetings on one subscription, and no time limit on any meeting.
Is SmartMeet end-to-end encrypted?
Meeting audio and video are encrypted from one browser to the other, with a key the relay servers never hold.
How do the reminders work?
Email a week, three days, 24 hours, 3 hours and 30 minutes before, and at the start. Texts the day before, 30 minutes before and at the start, to people who agreed to texts.
What happens when someone does not show up?
Mark it a no-show and they are emailed — and texted, if they agreed — a link to rebook. You see each person's no-show rate by email, phone or name.
Do patients or clients need an app?
No. They join from a link in any browser, on a phone or a computer.
Your next patient is one link away.
Set up in minutes. 7 days free, then $15 a month — a BAA, unlimited concurrent meetings and end-to-end encryption included.